Direct Collections Limited is a leading private & commercial debt recovery company and has over 15+ years’ experience in the debt recovery industry. We offer a debt recovery service that is used by all business sectors; from sole traders to law firms to large private limited companies. Importantly DCL debt recovery services are licensed by the Office of Fair Trading, Financial Conduct Authority & Information Commissioners Office.
Our services include a complete range of debt recovery services using the latest technology and with highly trained specialists dealing with all the various debt types, operating under a management structure which is centralised at its core; it allows us to deliver a consistently high grade service.
With our proven track record over the years in the debt recovery industry, there are so many reasons why you should choose DCL. The most important we feel is we have proven over a period of time if a debt is collectable, we will make sure we collect it for you! Our unique collection methods and approach succeed where others have failed. Whether you are owed money by a business or have a difficult customer who is refusing to pay up on time, our ethical and robust debt recovery services are designed to deal with any situation imaginable, in an expedient and professional manner. So you can be sure that the debt will be collected it at all possible.
Whatever the problems your business may be experiencing, we offer a range of debt recovery services that will suit your requirements and not only this but we at DCL deliver these services at a cost effective price and combined with results which are second to none in the industry, it makes it a very simple choice to instruct Direct Collections to help recovery your outstanding debts.
We understand that chasing overdue payments, unpaid accounts and other such like debts can be very time consuming and detrimental to your daily business activities, this causes frustration and furthermore can dramatically reduce your cash flow which is a major problem in any type of business. Debt recovery is often seen as a mundane, back office task. However, we recognise that debt recovery is, in fact, intrinsic to the health of any business and that there can be a whole range of complicating factors involved in the process. Direct Collections also understand how important communications with our clients is so we provide a wide range of reports both generic and bespoke. This enables us to provide clients with the information they require in order to understand the process being undertaken and the exact progress point reached through the whole cycle of the debt recovery.
You will be pleased to know that we demand the best from our staff and we ensure that we deliver the best service to our clients by delivering market leading results. Our personnel both in the office or more fields based have been given in depth top quality negotiating training and experience has shown us time and again that person to person contact improves communication and leads to much higher collection success rates. We have invested in our staff for a purpose and not in automatic dialling programmes, unlike many of our competitors.
We also have an excellent reputation for trade debt recovery on a business-to- business basis, together with a burgeoning reputation in the utilities industry. Our structure ensures we can provide a full range of volume recoveries and litigation options, whilst ensuring that we have the expertise and experience to deal with complex and technical issues arising from volume recoveries.
We recognise that in the financial services arena, the regulatory framework within which we and our clients operate continues to expand and evolve. To ensure that we operate correctly and within the boundaries of this environment, we are one of the few firms to employ a dedicated compliance team, which not only helps to monitor our internal compliance requirements, but also just as importantly clients' internal requirements.
Our services include a complete range of debt recovery services using the latest technology and with highly trained specialists dealing with all the various debt types, operating under a management structure which is centralised at its core; it allows us to deliver a consistently high grade service.
With our proven track record over the years in the debt recovery industry, there are so many reasons why you should choose DCL. The most important we feel is we have proven over a period of time if a debt is collectable, we will make sure we collect it for you! Our unique collection methods and approach succeed where others have failed. Whether you are owed money by a business or have a difficult customer who is refusing to pay up on time, our ethical and robust debt recovery services are designed to deal with any situation imaginable, in an expedient and professional manner. So you can be sure that the debt will be collected it at all possible.
Whatever the problems your business may be experiencing, we offer a range of debt recovery services that will suit your requirements and not only this but we at DCL deliver these services at a cost effective price and combined with results which are second to none in the industry, it makes it a very simple choice to instruct Direct Collections to help recovery your outstanding debts.
We understand that chasing overdue payments, unpaid accounts and other such like debts can be very time consuming and detrimental to your daily business activities, this causes frustration and furthermore can dramatically reduce your cash flow which is a major problem in any type of business. Debt recovery is often seen as a mundane, back office task. However, we recognise that debt recovery is, in fact, intrinsic to the health of any business and that there can be a whole range of complicating factors involved in the process. Direct Collections also understand how important communications with our clients is so we provide a wide range of reports both generic and bespoke. This enables us to provide clients with the information they require in order to understand the process being undertaken and the exact progress point reached through the whole cycle of the debt recovery.
You will be pleased to know that we demand the best from our staff and we ensure that we deliver the best service to our clients by delivering market leading results. Our personnel both in the office or more fields based have been given in depth top quality negotiating training and experience has shown us time and again that person to person contact improves communication and leads to much higher collection success rates. We have invested in our staff for a purpose and not in automatic dialling programmes, unlike many of our competitors.
We also have an excellent reputation for trade debt recovery on a business-to- business basis, together with a burgeoning reputation in the utilities industry. Our structure ensures we can provide a full range of volume recoveries and litigation options, whilst ensuring that we have the expertise and experience to deal with complex and technical issues arising from volume recoveries.
We recognise that in the financial services arena, the regulatory framework within which we and our clients operate continues to expand and evolve. To ensure that we operate correctly and within the boundaries of this environment, we are one of the few firms to employ a dedicated compliance team, which not only helps to monitor our internal compliance requirements, but also just as importantly clients' internal requirements.